Contact information
Contact Us
We'd love to hear from you! All communication with Plant Lab Collective is handled via email — it's the fastest and most reliable way to reach us.
plantlabcollective@gmail.com
We typically respond within 2-3 business days (Monday through Friday, excluding holidays).
To help us assist you quickly, please include:
- Your order number (if your question is about an order)
- The email address used to place your order
- A brief description of your question or issue, with photos if reporting a damaged or incorrect item
MAILING ADDRESS
Plant Lab Collective, LLC 175 Campus Lakes Ct. Bel Air, MD 21015 United States
Please note: this address is for written correspondence only. Do not send returns to this address without first contacting us by email to receive return instructions — see our Return & Refund Policy.
COMMON QUESTIONS
Before reaching out, you may find your answer in one of our policies:
- Shipping Policy — processing times, tracking, and delivery
- Return & Refund Policy — returns, refunds, and exchanges
- Terms of Service
- Privacy Policy
Please note that we do not maintain a business phone line. Email is our only support channel, and every message is read and answered by our team.